IMS partnered with The Home Depot associates to develop consolidated, bimonthly signage kits to eliminate unnecessary shipping cost and limit production waste, and help store associates more accurately and efficiently install their in-store signage.
Client Case Study
“Store in a Box” POP Signage Kits Reduce Waste & Decrease Install Time
Client Situation
The Home Depot’s merchandise vendors would produce and ship directly to each store, requiring The Home Depot associates to locate and organize multiple packages for project execution.
This unordered approach resulted in excessive freight costs, confusion for store associates, and wasted signage that was not received or installed as intended.
IMS coordinated with The Home Depot’s execution calendar to gain an understanding of when each project needed to arrive in store and what vendors were responsible for producing which aspects of each project.
Outcome
IMS now manages the consolidation project list, receiving in the materials from vendors, packing out store-specific kits, shipping the consolidated kits, and providing tracking and photos to The Home Depot associates for improved visibility for the stores.
The program had an immediate impact on store operations. Store associates know exactly when to expect each shipment, and the materials are now clearly and consistently labeled with installation instructions, reducing confusion, increasing accuracy, and improving speed of installation.
Through consolidation, The Home Depot is able to reallocate 96,000 store associate hours annually and reduce associated freight costs by 15%.
96,000
annual reallocation of in-store associate labor
2000
The Home Depot locations receiving store-specific consolidation kits
630,000
The Home Depot signage units consolidated through IMS warehouses in 2019
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